University of Georgia
Office of the Registrar
Holmes-Hunter Academic Building
Athens, Georgia 30602
Phone: 706-542-4040
General
When will the updates to Athena go live?
The updates to Athena go live October 9, 2021.
What is new in Athena?
Some key features of this update include new functionality related to Registration and Enrollment Verification, student photos on class rosters for faculty, and a new Advising Student Profile that provides an individualized view of a student’s academic information.
Where can I find tutorials to show the new features in Athena?
Please visit our Athena Upgrade – Tutorials page to find a full list of video resources.
Are the updates to Athena mobile-friendly?
Yes, the updates offer a more mobile-friendly experience.
Navigation
How do I navigate to specific pages in Athena?
From the Athena homepage, you can navigate to Financial Aid or Student by clicking on the associated tile.
If I want to do something specific, like order my transcript, where do I go?
From the homepage, click on the image in the Student Services tile. This will take you to the Student landing page. The landing page will list all available options in the tile.
How do I return to the home page?
Click the Menu icon, then the word Athena. This brings up a list of choices matching the tiles on the home page. If you prefer to navigate from the tiles, click Home and you will return to the homepage.
How do I log out of Athena?
Click the portrait in the upper right corner next to the name and click Sign Out.
If I am a student and I navigate to different pages in Athena, how will I know if I have a FERPA restriction?
Certain pages, such as Student Profile or View Grades, will show a “Confidential” label under the student portrait or next to the student name. This indicates that you have a FERPA restriction.
If I am an advisor or faculty and I navigate to different pages in Athena, how will I know if a student has a FERPA restriction?
Certain pages, such as Advising Student Profile, will show a “Confidential” label under the student portrait or next to the student name. This indicates the student has a FERPA restriction.
The information on a page does not look as expected. Is there anything I can do?
If the information on a page does not look as expected, try clearing your cache and cookies. Chrome is also the recommended browser to use.
Sometimes I am unexpectedly logged out of Athena. Why does this occur?
Athena has a timeout feature if you have been logged in and idle for too long. If this happens, just log back in.
Personal Information
What has changed on Personal Information?
Instead of using multiple tiles for viewing and updating addresses, phones, and emergency contacts, there is now one consolidated page displaying this information. Preferred name, phone number, address, and emergency contact information can be added, removed, and updated without leaving the page.
How can I add/update my Preferred Name?
In the Personal Details section, click the Edit icon. Add, remove, or edit the Preferred Name, and then click Update to save your changes.
Where will my preferred name be displayed?
The preferred name will display in eLC and SAGE.
How do I add my telephone numbers?
To add a new phone number, in the Phone Number section click the Add New icon and fill in all of the fields, skipping the extension field. Click Add to save the new phone number.
How do I update my telephone numbers?
To update a phone number, click on the pencil icon below the number to be changed, make any changes, and then click Update to save your changes. To remove a phone number, click the trash can icon below the number, click Delete, and the number will be removed.
How do I add my addresses?
To add a new address, in the Address section click the Add New icon and fill in all of the fields. Click Add to save the new address.
How do I update my addresses?
To update an address, click on the pencil icon below the address to be changed, make any changes, and then click Update to save your changes. To remove an address, click the trash can icon below the address, click Delete, and the address will be removed.
How do I add my emergency contact information?
To add an emergency contact, in the Emergency Contact section click the Add New icon and fill in all of the fields except the extension field. Click Add to save the new emergency contact.
How do I update my emergency contact information?
To update an emergency contact, click on the pencil icon below the contact to be changed, make any changes, and then click Update to save your changes. To remove an emergency contact, click the trash can icon below the emergency contact, click Delete, and the contact will be removed.
How do I opt out of receivng text notifications from the University?
To opt out of University related text notifications, access the Text Notifications page in Athena, uncheck the checkbox, and select Submit.
How do I update my phone number that receives University related text notifications?
To update your phone number, access the Text Notifications page in Athena, modify the numbers in the number fields, verify the checkbox is checked, and select Submit.
Will I be automatically opted in to receive text notifications?
If you consented to receive text notifications at the time you applied for admission to the University, you will automatically be opted in. You can verify the opt-in status on the Text Notifications page.
What types of notifications will I receive from the University?
To learn more about what notifications you will recceive, contact the Division of Student Affairs at askstudentaffairs@uga.edu.
Student
What has changed on the Student Services tile?
When you click on the image in the Student Services tile, it now displays a landing page with choices listed by category:
- Student & Registration
- Transcript & Enrollment Verification
- Graduation
- Communications Consent
What is involved in the Transcript & Enrollment Verification category?
Unofficial Transcript
Can I print my unofficial transcript?
Yes, the unofficial transcript can be printed from Athena. To do so, use your browser’s print feature.
Where can I find more information about my unofficial transcript?
Visit Office of the Registrar – Unofficial Transcript for additional information.
Request Official Transcript
Where can I find information about my official transcript?
Visit Office of the Registrar – Transcripts for additional information.
Request Enrollment Verification
Where can I find information about the different kinds of enrollment verifications available for ordering?
Visit Office of the Registrar – Enrollment Verifications for additional information.
What type of enrollment verification do I need to order if I am applying as a transient student?
A student who would like to attend another institution as a transient student should order a Transient Letter when submitting a request for an enrollment verification.
View Status of Enrollment Verification Requests
How do I know if an enrollment verification that I ordered was sent or is available for pickup?
On the Student Services landing page, under the Transcript & Enrollment Verification section, click on View Status of Enrollment Verification Requests. Select the date ordered from the dropdown menu. If the request shows a print date, then the enrollment verification has been mailed/faxed or is available for pick up at the Office of the Registrar.
What is involved in the Graduation category?
Apply to Graduate
How do I know which term to select in the graduation application?
On the Curriculum Selection screen, choose the most recent term from the dropdown menu. You will be prompted to choose the date of graduation in a later step.
What mailing address do I use?
Make sure to select an address that will be occupied when diplomas are mailed, which is typically 6-8 weeks following commencement.
View Application to Graduate
I do not see my application to graduate. What do I do?
If you do not see your graduation application, it means you may not have completed the application process. Complete each step of the application process until you receive a confirmation page.
Faculty Services & Advisor Services
What has changed about the Faculty Services & Advisor Services tiles?
When you select the images in the Faculty Services or the Advisor Services tiles, a Faculty or Advisor Services landing page now displays with choices listed by category:
- Classes & Grades
- Faculty
- Advising & Graduation
What is involved in the Faculty category?
Faculty Assignments
How do I see my class list?
The Assignments page will show all courses being taught for the semester. For a particular class list, click the Class List link for that particular class.
How do I see information for previous courses I have taught?
To see information for a previous course, click on the Assignment History tab at the top of the screen. The list of previous classes taught will be shown.
Faculty Detail Schedule
How do I view my faculty detail schedule?
On the Faculty Detail Schedule page, select a term from the dropdown. Then choose a course from the CRN dropdown. The CRN dropdown will display CRN, course subject and number, and the title of the course.
What shows on the Faculty Detail Schedule?
On the Faculty Detail page for a particular class, the course information, scheduled meeting times, and enrollment counts are shown.
How do I see my class list?
On the Faculty Detail Schedule page for a particular class, click the Class List link to be taken to the Class List page.
Faculty Week at a Glance
What information shows in Week at a Glance?
Week at a Glance will show the courses being taught, days and time, and building and room number for a particular week. The course name is a link to the Faculty Detail Schedule for that class.
How can I view the Week at a Glance option for a previous term?
Click on the field next to the calendar icon to enter a date or on the calendar icon to select a date, then click Go. That week will now display on the Week at a Glance option.
What is involved in the Advising & Graduation category?
Tutorial: Advising Student Profile
What is the Advising Student Profile?
The Advising Student Profile is a new page that provides an individualized and comprehensive view of a student’s academic information.
How can I tell if a student has a FERPA restriction on their records?
The word “Confidential” will display below the student’s name in the Advisee Search and below the photo on the Student Profile.
What information shows on the Advising Student Profile?
The Advising Student Profile displays student photo, curriculum, current schedule, prior education, and test scores, as well as email address and graduation information.
How do I search for an advisee?
On the Advisee Search page, select a term, then choose to search by student ID, student email, or student name.
To search by ID or email, enter the complete ID number or email address. Select the student from the dropdown of choices and click View Profile.
To search by name, type the name in the format of Last Name, First Name (i.e., Dawg, Hairy). For name search, a partial name search is possible. Select the student from the dropdown of choices and click View Profile.
Where else can I navigate from this page?
The Additional Links section on the page provides a way for users to easily access eLC, DegreeWorks, SAGE, calendars on the Registrar’s Office website, unofficial transcripts, graduation applications, and more.
How can I view my Active Assignments in Athena?
To view information for active assignments, please use the Faculty Detail Schedule page. The page is accessed by selecting the Faculty & Advisor tab, then Faculty, followed by Faculty Detail Schedule. Active courses can be viewed by selecting the current term from the Term dropdown box and choosing from the available courses displayed in the CRN dropdown box.